Refund Policy

If you’re not happy with our products for any reason – please let us know and we’ll make it right!

Rest assured we’ll do everything in our power to make you happy again. Just send us a message via email and we can sort it out.

Damages & inedible issues: We are really sorry about this!

Please check your order on receipt and let us know straight away if the order is defective, damaged or if you have received the wrong item, so that we can look into the issue and make it right. To help us do this please provide us with…

1) your name and address (so we can find your order!)

2) description of the product and packaging,

3) Best Before Date on base of bag or box,

4) photos of the product.

If our products have not reached you in the top notch standards we expect them to, we will offer you either a replacement, a refund for the item, or a credit note to use on the website as and when you like.